Ireland Travel Plus Booking Terms & Conditions
OUR AGREEMENT WITH YOU
Your Booking
The following terms detail our agreement with you, and yours with us when you make a booking with Ireland Travel Plus and we organise the holiday on your behalf.
You must be over 18 years of age and have the authority to book with us on behalf of other members of your party. You are responsible for ensuring that all information provided in respect of yourself and any other member of the party traveling with you is correct. We will only deal with the lead booking name for the holiday.
It is a condition of booking that, you and all other members of the party are adequately insured for travel. We strongly recommend vehicle breakdown and personal holiday cover for all members of your party.
These terms apply only when you have chosen to book a holiday consisting of ferry travel and accommodation with us, defining a 'package' within the meaning of The Package Travel, Package Holidays and Package Tour Regulations 1992. This does not cover bookings for accommodation only, day trips an excursions or angling match entry fees that may be booked with us.
Your Holiday Price
Any holiday prices advertised on or website or other channel are correct at the time of publication, but we reserve the right to change any of these prices if necessary. We do not expect to have to make any changes but may do so at any time until 30 days prior to departure as a result of transportation charges, currency fluctuations and government action. Where this may occur we will undertake to absorb such an increase in cost up to 2% of the holiday price and will only pass on any increase above this. Should this be greater than 10% of the original holiday price (excluding any amendment charges and excursions, day trips of match entry fees) you may cancel your holiday and receive a full refund within 14 days or receiving the amended invoice.
The following terms detail our agreement with you, and yours with us when you make a booking with Ireland Travel Plus and we organise the holiday on your behalf.
You must be over 18 years of age and have the authority to book with us on behalf of other members of your party. You are responsible for ensuring that all information provided in respect of yourself and any other member of the party traveling with you is correct. We will only deal with the lead booking name for the holiday.
It is a condition of booking that, you and all other members of the party are adequately insured for travel. We strongly recommend vehicle breakdown and personal holiday cover for all members of your party.
These terms apply only when you have chosen to book a holiday consisting of ferry travel and accommodation with us, defining a 'package' within the meaning of The Package Travel, Package Holidays and Package Tour Regulations 1992. This does not cover bookings for accommodation only, day trips an excursions or angling match entry fees that may be booked with us.
Your Holiday Price
Any holiday prices advertised on or website or other channel are correct at the time of publication, but we reserve the right to change any of these prices if necessary. We do not expect to have to make any changes but may do so at any time until 30 days prior to departure as a result of transportation charges, currency fluctuations and government action. Where this may occur we will undertake to absorb such an increase in cost up to 2% of the holiday price and will only pass on any increase above this. Should this be greater than 10% of the original holiday price (excluding any amendment charges and excursions, day trips of match entry fees) you may cancel your holiday and receive a full refund within 14 days or receiving the amended invoice.
If We Change or Cancel Your Booking
It is unlikely that we will have to make any changes to your travel arrangements, but we as we do plan many months in advance occasionally it may be necessary and we reserve the right to do so at any time. Most changes are minor and you will be notified a the earliest possible time. We act as agents for the ferry operators reserve the right to make changes to their schedules - final confirmation of these will be confirmed on your tickets.
Should a major change be necessary we will inform you as soon as reasonably possible. When a major change occurs (such as the
alteration of your outward or return travel by more than 12 hours or a change of or reduction in the standard or your accommodation, you will have the choose to either accept the change of arrangements, accepting an offer of available alternatives or you may cancel your travel arrangements and receive a full refund of all monies paid. In all cases, except where the change arises due to reasons of force majeure, we will pay compensation as detailed below:
Period before departure within which a major Compensation change is notified to you or your travel agent per person;
Within 1 week of travel - £20
Within 8 weeks of travel - £10
Compensation will not be payable where events are beyond our control, force majeure and can include: war, threat of war, riots, civil disturbances, terrorist activity and it's consequences, industrial disputes, natural and industrial disasters, pandemics, fire, epidemics and unforeseen technical difficulties experienced by our suppliers; closed or congested sea ports, actual and potential adverse weather conditions and any other similar events.
It is unlikely that we will have to make any changes to your travel arrangements, but we as we do plan many months in advance occasionally it may be necessary and we reserve the right to do so at any time. Most changes are minor and you will be notified a the earliest possible time. We act as agents for the ferry operators reserve the right to make changes to their schedules - final confirmation of these will be confirmed on your tickets.
Should a major change be necessary we will inform you as soon as reasonably possible. When a major change occurs (such as the
alteration of your outward or return travel by more than 12 hours or a change of or reduction in the standard or your accommodation, you will have the choose to either accept the change of arrangements, accepting an offer of available alternatives or you may cancel your travel arrangements and receive a full refund of all monies paid. In all cases, except where the change arises due to reasons of force majeure, we will pay compensation as detailed below:
Period before departure within which a major Compensation change is notified to you or your travel agent per person;
Within 1 week of travel - £20
Within 8 weeks of travel - £10
Compensation will not be payable where events are beyond our control, force majeure and can include: war, threat of war, riots, civil disturbances, terrorist activity and it's consequences, industrial disputes, natural and industrial disasters, pandemics, fire, epidemics and unforeseen technical difficulties experienced by our suppliers; closed or congested sea ports, actual and potential adverse weather conditions and any other similar events.
Our Responsibility For Your Holiday
We take care to choose accommodation and services to suit our guests and are responsible for providing such arrangements as described to you at the time of booking. That accommodation is of a reasonable standard and complies with local safety standards and where possible has been inspected by ourselves.
We cannot accept responsibility for clients missing ferry crossings due to late arrival at the port.
We take care to choose accommodation and services to suit our guests and are responsible for providing such arrangements as described to you at the time of booking. That accommodation is of a reasonable standard and complies with local safety standards and where possible has been inspected by ourselves.
We cannot accept responsibility for clients missing ferry crossings due to late arrival at the port.
YOUR AGREEMENT WITH US
Your Contract
A contract will exist when you return your signed booking details along with payment or when our confirmation invoice is issued. You are required to check all details carefully and report any incomplete or incorrect information immediately. This contract is made on the terms of these booking conditions, and incorporate any terms and conditions of carriage based on the contract with you transport carrier in accordance with the Athens Convention in respect of travel by sea which limits the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. Your contract will be governed by English law, and the jurisdiction of the English courts.
A contract will exist when you return your signed booking details along with payment or when our confirmation invoice is issued. You are required to check all details carefully and report any incomplete or incorrect information immediately. This contract is made on the terms of these booking conditions, and incorporate any terms and conditions of carriage based on the contract with you transport carrier in accordance with the Athens Convention in respect of travel by sea which limits the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. Your contract will be governed by English law, and the jurisdiction of the English courts.
Paying for Your Travel Arrangements
You are required to sign a booking form accepting all responsibility of information and the terms and conditions of booking on behalf of all members of the party and return with a non-refundable deposit of £50 per adult. This deposit is non-refundable in the event of you cancelling your holiday. A holiday confirmation will be forwarded by us detailing your holiday arrangements and outstanding balance which is payable 8 weeks prior to departure, payment in full is required if booking within this period. Should the balance not be paid on time we reserve the right to cancel your holiday, retaining any deposits paid and to apply cancellation charges as shown.
You are required to sign a booking form accepting all responsibility of information and the terms and conditions of booking on behalf of all members of the party and return with a non-refundable deposit of £50 per adult. This deposit is non-refundable in the event of you cancelling your holiday. A holiday confirmation will be forwarded by us detailing your holiday arrangements and outstanding balance which is payable 8 weeks prior to departure, payment in full is required if booking within this period. Should the balance not be paid on time we reserve the right to cancel your holiday, retaining any deposits paid and to apply cancellation charges as shown.
If You Change Your Holiday
If after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always
be possible. Any request for changes to be made must be in writing from the person who made the booking. You will be asked to pay an administration charge of £25, and any further cost we incur in making this alteration. Administration charges will not be applied when amending the holiday package to cater for additional guests. Changes to your choice of accommodation or transport carrier within 28 days of travel will be treated as a cancellation.
If after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always
be possible. Any request for changes to be made must be in writing from the person who made the booking. You will be asked to pay an administration charge of £25, and any further cost we incur in making this alteration. Administration charges will not be applied when amending the holiday package to cater for additional guests. Changes to your choice of accommodation or transport carrier within 28 days of travel will be treated as a cancellation.
If You Cancel Your Holiday
You, or any member or your party, may cancel your travel arrangements at any time. Such a request must be made in writing from the person who made the booking along with the return of any travel documents issued. As we will incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges shown below. Please ensure you are certain of the cancellation fees applicable to your booking by asking us before proceeding to book your arrangements.
More than 56 days prior to departure - loss of deposit
56-43 days prior to departure - 50%
42-22 days prior to departure - 75%
21 days or less prior to departure - 100%.
Cancellation of certain travel arrangements can result in up to 100% cancellation charges regardless of the notice period given to us. We reserve the right to pass on these charges where they exceed our charges shown in the table above. Any amendment fees are non-refundable in the event of a cancellation.
Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these cancellation charges.
You, or any member or your party, may cancel your travel arrangements at any time. Such a request must be made in writing from the person who made the booking along with the return of any travel documents issued. As we will incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges shown below. Please ensure you are certain of the cancellation fees applicable to your booking by asking us before proceeding to book your arrangements.
More than 56 days prior to departure - loss of deposit
56-43 days prior to departure - 50%
42-22 days prior to departure - 75%
21 days or less prior to departure - 100%.
Cancellation of certain travel arrangements can result in up to 100% cancellation charges regardless of the notice period given to us. We reserve the right to pass on these charges where they exceed our charges shown in the table above. Any amendment fees are non-refundable in the event of a cancellation.
Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these cancellation charges.
If you have a complaint
If you have a problem with any aspect of your holiday, please inform the relevant supplier (eg - contact the reception at your hotel or on board the ferry or the accommodation owner). If your complaint is not resolved locally, please follow this up within 14 days of your return home by writing to Ireland Travel Plus, 2 Mill Farm Cottages, Barford Road, Willington, MK44 3QR providing all relevant information. We strongly recommend that you communicate any complaint to the supplier of the services in question without delay whilst in Ireland. If this is not satisfactory please call us on + 44 7736129627 or 7711607200.
If you have a problem with any aspect of your holiday, please inform the relevant supplier (eg - contact the reception at your hotel or on board the ferry or the accommodation owner). If your complaint is not resolved locally, please follow this up within 14 days of your return home by writing to Ireland Travel Plus, 2 Mill Farm Cottages, Barford Road, Willington, MK44 3QR providing all relevant information. We strongly recommend that you communicate any complaint to the supplier of the services in question without delay whilst in Ireland. If this is not satisfactory please call us on + 44 7736129627 or 7711607200.
Your Holiday Protection
Ireland Travel Plus hold a Trust Account with HSBC Bank, to protect money paid by clients to them for holidays, in accordance with the Package Travel, Package Holidays and Package Tours Regulations 1992. The Trust Account holds sufficient funds to cover all monies paid for travel and accommodation for our guests.
Ireland Travel Plus hold a Trust Account with HSBC Bank, to protect money paid by clients to them for holidays, in accordance with the Package Travel, Package Holidays and Package Tours Regulations 1992. The Trust Account holds sufficient funds to cover all monies paid for travel and accommodation for our guests.
IMPORTANT INFORMATION
Passports, visa and immigration requirements
Passports are not a required for British Citizens' traveling to Ireland, we do however recommend you travel with your passport if you have one or at least photographic ID. The driver must have on his person his full driving license, the ID card and accompanying paperwork.
Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. For up-to-date document requirements including permitted duration of stay, travel information and advice please visit the website for Foreign Office Travel Advice at https://www.gov.uk/foreign-travel-advice/ireland
Passports are not a required for British Citizens' traveling to Ireland, we do however recommend you travel with your passport if you have one or at least photographic ID. The driver must have on his person his full driving license, the ID card and accompanying paperwork.
Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. For up-to-date document requirements including permitted duration of stay, travel information and advice please visit the website for Foreign Office Travel Advice at https://www.gov.uk/foreign-travel-advice/ireland
Insurance
It is a condition of booking that, you and all other members of the party are adequately insured for travel. We strongly recommend vehicle breakdown and personal holiday cover for all members of your party.
If you are travelling to the Republic of Ireland you will require an EHIC European Health Insurance Card. Please visit www.ehic.org.uk for more information.
Data Protection Policy
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements, etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as ferry operators,hoteliers etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by the law.
Foreign Office Travel Advice
For up-to-date information about your travel destination from the Foreign and Commonwealth Travel Advice visit website www.fco.gov.uk/en/travelling-and-living-overseas/
It is a condition of booking that, you and all other members of the party are adequately insured for travel. We strongly recommend vehicle breakdown and personal holiday cover for all members of your party.
If you are travelling to the Republic of Ireland you will require an EHIC European Health Insurance Card. Please visit www.ehic.org.uk for more information.
Data Protection Policy
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements, etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as ferry operators,hoteliers etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by the law.
Foreign Office Travel Advice
For up-to-date information about your travel destination from the Foreign and Commonwealth Travel Advice visit website www.fco.gov.uk/en/travelling-and-living-overseas/
Ireland Travel Plus is a partnership operated by Kevin Locke and Helen Rainsford, 2 Mill Farm Cottages Barford Road, Willington, Beds MK44 3QR.